Frequently Asked Questions
Is there a cost to sign up?
No. Just sign up, browse through our selection and proceed to checkout.
NO Monthly Fee
Pay Per Rental
What's the minimum order?
The minimum order is 3 DVDs.
We may hold partial rentals for large orders for new members.
What's the cost of DVD rentals?
TV drama series and movies are $2.99 - $3.50 each.
How long is the rental?
You have 10 full days to view the DVDs. We do stamp an estimated postmark due date on return envelope. We do add extra days for shipping.
Is there any extra cost?
We charge a small handling fee of $1.50 per order.
How do I return the DVDs?
Simply place the disc in the included prepaid envelope.
How come I can't play some of the DVDs on my DVD player?
Most of the DVD from Korea are formatted for their region which is DVD Region 3. All DVD sold in USA are DVD Region 1. You must have a Region Free DVD player or you can change your region setting for your computer/laptop DVD-ROM.
How fast will I get my DVDs?
All orders are shipped by USPS First Class mail with delivery confirmation. Per USPS, it should take about 2 - 5 business days for delivery. If it has not been confirmed by the USPS that the item was delivered, there might have been a delay. Please allow couple more days and do not count weekends. If order has not been delivered by 10 business days, we will ship out a replacement order. Please understand that we have no control over USPS.
Do you sell DVDs?
Yes, we do by request or list them on our website.
Credit Card Charges
KDM Solutions will appear on your credit card statement.